Who this is for:
Windows VPS customers.
Overview:
Remote Desktop Protocol, or RDP, allows you to access your Windows VPS desktop remotely.
What you need before starting:
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Windows VPS IP address
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administrator username and password
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Remote Desktop client
Steps on Windows:
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Open Remote Desktop Connection.
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Enter your VPS IP address.
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Click Connect.
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Enter your administrator username and password.
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Accept the certificate warning if prompted.
Steps on macOS:
Install Microsoft Remote Desktop from the App Store, then create a new connection using your VPS IP and login details.
How to verify it worked:
You should see the Windows desktop of your VPS.
Common mistakes:
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RDP blocked in firewall
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wrong IP or credentials
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service not fully provisioned yet
When to contact support:
Contact support if you cannot connect or receive an authentication or network error.